Account Manager

Key Responsibilities:

• Serve as the main point of contact for assigned clients, understanding their goals, challenges, and objectives, and developing tailored solutions to meet their needs.
• Build and maintain strong, long-lasting relationships with clients, fostering trust, loyalty, and satisfaction.
• Collaborate with internal teams, including marketing, creative, and development, to ensure the successful execution of client projects and campaigns.
• Develop and execute strategic account plans to drive growth, retention, and upsell opportunities.
• Monitor and analyze campaign performance metrics and KPIs, providing regular updates and insights to clients and stakeholders.
• Identify opportunities for process improvement and optimization to enhance the client experience and drive operational efficiency.

Qualifications:

• Bachelor's degree in marketing, business, or a related field (or equivalent experience).
• years of experience in account management, client services, or a related role, preferably in a marketing or agency environment.
• Proven track record of building and maintaining strong client relationships and driving client satisfaction and retention.
• Excellent communication and interpersonal skills, with the ability to effectively communicate with clients and internal teams.
• Strong organizational skills and attention to detail, with the ability to manage multiple projects and priorities simultaneously.

Benefits:

• Competitive salary and benefits package
• Professional development and training opportunities
• Dynamic and collaborative work environment
• Opportunity for growth and advancement within the organization

If you're a strategic thinker, a proactive problem-solver, and a passionate advocate for client success, we'd love to hear from you. Join us at Lume Growth and be part of a team that's driving growth and success for our clients. Apply today!

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